STATE OF NEW MEXICO CARRIER CONTACT INFORMATION
| CARRIER | GROUP NUMBER | CUSTOMER SERVICE PHONE NUMBER | WEBSITE ADDRESS |
|---|---|---|---|
| PRESBYTERIAN | A0000034 (new)
GR002191 (old) |
1-888-275-7737 | Presbyterian |
| BCBS-HMO BCBS-PPO (Blue Preferred Plus) |
266002 (HMO) 268390 (PPO) |
1-877-994-2583 | Blue Cross Blue Shield |
| Cigna-HMO (OAPIN) Cigna-PPO (OAP) |
3343553 | 1-800-244-6224 | Cigna |
| CVS CAREMARK | RX22AR | 1-877-744-5313 | CVS Caremark |
| DELTA DENTAL | 8523 | 1-877-395-9420 | Delta Dental |
| EyeMed | State 1028738 LPB 1028739 |
1-855-219-3138 | EyeMed |
| The Hartford | 681601 | Accident/Critical Illness Claims: 1-866-547-4205 Life Claims: 1-888-563-1124 |
The Hartford |
| Disability | N/A | 1-855-618-1800 | Disability |
| FLEXIBLE SPENDING (FSA) Erisa Administrators (EASI) |
N/A | 1-855-618-1800 | Erisa Trust Company |
| EMPOYEE ASSISTANCE GROUP (EAP) Well-Being Solutions/ComPsych |
N/A | 1-833-515-0771 | Employee Assistance Program (EAP) |
| STAY WELL HEALTH CENTER – SANTA FE | N/A | 505-570-4949 | Stay Well Health Center |
BCBS-HMO / BCBS-PPO (Blue Preferred Plus)
GROUP NUMBER: 266002 (HMO), 268390 (PPO eff. 1/1/2022)
CUSTOMER SERVICE PHONE NUMBER:
1-877-994-2583
Cigna-HMO (OAPIN) / Cigna-PPO (OAP)
GROUP NUMBER: 3343553
CUSTOMER SERVICE PHONE NUMBER:
888-806-5042 (before 1/1/21)
800-244-6224 (as of 1/1/21)
The Hartford
GROUP NUMBER: 681601
CUSTOMER SERVICE PHONE NUMBER:
Contact Erisa for enrollment and claims
FLEXIBLE SPENDING (FSA)
Erisa Administrators (EASI)
GROUP NUMBER: N/A
CUSTOMER SERVICE PHONE NUMBER:
1-855-618-1800
EMPOYEE ASSISTANCE GROUP (EAP)
Well-Being Solutions/ComPsych
GROUP NUMBER: N/A
CUSTOMER SERVICE PHONE NUMBER:
1-833-515-0771
CONTACT
Location
Erisa Administrative Services, Inc. Office
1200 San Pedro Drive NE
Albuquerque, NM 87110
Phone
Albuquerque: (505) 244-6000
Toll Free: (855) 618-1800
Fax: (505) 244-6009
Business Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday - Sunday: Closed
Erisa is closed for New Year
Martin Luther King Day, Memorial Day
Independence Day, Labor Day
Thanksgiving (two days) and
Christmas (two days)