The State of New Mexico (SoNM) Group Benefits Plan is committed to protecting
the privacy of visitors who use this website to learn about benefit options,
access enrollment resources, or contact our team. This Privacy Statement
explains what information we collect, how we use it, and the choices available
to you.
Information We Collect
We collect the following categories of information when you interact with this site:
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Information you provide directly. When you submit forms,
send email, or call the numbers listed on the site, you may share your name,
contact details, benefit information, or other details needed to respond to
your request.
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Usage and device data. We use Google Analytics to gather
aggregated information about how visitors navigate the site, such as pages
viewed, approximate geographic region, browser type, and referring website.
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Cookies and similar technologies. Google Analytics places
first-party cookies on your device to remember your preferences and help us
understand site usage patterns. We do not use these cookies for advertising.
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System logs. Our hosting environment may automatically log
technical information (for example IP address, date and time of access, and
pages visited) to support security monitoring and troubleshooting.
How We Use Information
Information collected through this site is used to:
- Respond to benefit questions, enrollment requests, and other inquiries you submit
- Provide the resources and services you request from the Group Benefits Plan
- Monitor website performance, usability, and accessibility
- Improve content and navigation based on aggregated analytics insights
- Maintain the security and integrity of SoNM information systems
How We Share Information
We do not sell or rent your personal information. We may share information only as needed:
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With trusted service providers who support plan administration, technology operations,
or analytics (for example, Google Analytics), subject to contractual safeguards
and applicable law
- With benefit carriers or vendors when you ask us to coordinate services on your behalf
- With state or federal agencies when required to comply with law, regulation, or legal process
- To protect the rights, property, or safety of the State of New Mexico, our members, or the public
Public records notice:
Information submitted to a State of New Mexico agency may be subject to disclosure under
the New Mexico Inspection of Public Records Act (IPRA) unless an exemption applies.
Google Analytics
We rely on Google Analytics to understand how visitors use this site. The analytics data
we receive is aggregated and does not include your name or direct contact information.
We do not enable Google Analytics advertising features or share analytics data for
marketing purposes.
You can learn how Google uses information from sites that use its services at
https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics by installing the
Google Analytics Opt-out Browser Add-on or by adjusting your browser settings to block cookies.
Your Choices
- You may disable cookies in your browser, though some site features may not function as intended.
- You may contact us using the information on this site to update or correct information you have provided.
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You may request printed or alternative format versions of resources if you prefer not to use online tools.
Data Retention and Security
We retain information only as long as necessary to fulfill the purposes described in this statement
or as required by law, regulation, or records-retention schedules. We implement administrative,
technical, and physical safeguards designed to protect information under our control from unauthorized
access, disclosure, alteration, or destruction.
Links to Other Websites
This site contains links to other State of New Mexico resources and to external benefit partners.
We are not responsible for the privacy practices or content of websites maintained by third parties.
We encourage you to review the privacy statements of any website you visit.
Updates to This Statement
We may update this Privacy Statement to reflect changes in our practices or legal requirements.
When we make material changes, we will revise the “Last Updated” date below. We encourage you
to review this page regularly to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Statement or how we handle your information,
please contact the Group Benefits Plan team:
Last Updated: November 2025
