Contact Us

Get in touch with the State of New Mexico Group Benefits Plan team

EASI Gov Contact Carrier Contacts

Health Care Authority

State Health Benefits Administration

Mailing Address

State Health Benefits

Health Care Authority

PO Box 2348

Santa Fe, NM 87504-2348

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Visit HCA Contact Page

EASI Gov Contact Information

Your primary contact for benefits administration

Office Location

EASI Gov, Inc. Office

1200 San Pedro Drive NE

Albuquerque, NM 87110

Phone Numbers

Albuquerque:

(505) 244-6000

Toll Free:

(855) 618-1800

Fax: (505) 244-6009

Email Addresses

SONM@easitpa.com

FSA@easitpa.com

Business Hours

Monday - Friday:

8:00 AM - 5:00 PM

Saturday - Sunday:

Closed

Closed for major holidays

Benefit Carrier Contacts

Direct contact information for all benefit providers

Presbyterian
Group ID: Presbyterian – Gold HMO: HWH20018
Presbyterian – Platinum HMO: HWH20019
Presbyterian – Gold PPO: HWP20036
Presbyterian – Silver HDHP: HWP20037
Phone: 1-888-275-7737
www.phs.org/
BlueCross BlueShield
Group ID: BCBS of New Mexico – Gold HMO: 462958
BCBS of New Mexico – Platinum HMO: 462959
BCBS of New Mexico – Gold PPO: 462960
BCBS of New Mexico – Silver HDHP: 462961
Phone: 1-877-994-2583
bcbsnm.com/sonm
CVS Caremark
Group ID: RX22AR
Phone: 1-877-744-5313
caremark.com/
Delta Dental
Group ID: Group ID 8523 (through June 30, 2026)
Effective 7/1/26:
Base Plan Group ID #8570
Buy-Up Plan Group ID #8571
Phone: 1-877-395-9420
deltadentalnm.com/member/nm-health-care-authority-members/
MetLife Dental
Group ID: State 323525
LPB 323526
Phone: 1-866-506-5231
metlife.pathfactory.com/sonm
Davis Vision
Group ID: Base: 4270
Buy-Up: 5031
Phone: 1-800-999-5431
Davis Vision Base Plan
Davis Vision Buy Up Plan
The Hartford
Group ID: 681902
Phone: 1-855-396-7655
The Hartford Website
Disability - EASI Gov, Inc.
Group ID: N/A
Phone: 1-855-618-1800
mybenefitsnm.com/disability.html
Flexible Spending (FSA) - EASI Gov, Inc.
Group ID: N/A
Phone: 1-855-618-1800
erisa-trust.com/
COBRA - EASI Gov, Inc.
Group ID: N/A
Phone: 1-855-618-1800
COBRA Program
Employee Assistance (EAP)
Group ID: N/A
Phone: 1-833-515-0771
www.guidanceresources.com/groNg/#/login
Stay Well Health Center
Group ID: N/A
Phone: 505-570-4949
healthcenters.proactive-md.com
Sword Pain Management
Group ID: N/A
Phone: 1-888-492-1860
Email: help@swordhealth.com
swordhealth.com/thrive/sonm
Virta Health
Group ID: N/A
Phone: 1-844-847-8216
Email: support@virtahealth.com
virtahealth.com/join/sonm
Hinge Health
Group ID: N/A
Phone: 1-855-902-2777
Email: help@hingehealth.com
hingehealth.com/for/stateofnewmexico
Wondr Health
Group ID: N/A
Phone: 1-855-999-7549
support.wondrhealth.com
Catapult Health
Group ID: N/A
Phone: 1-855-509-1211
Email: support@catapulthealth.com
help.virtualcheckup.com/hc/en-us
State Employee Premium Assistance Program (SEPA)
Group ID: N/A
Phone: 1-855-618-1800
SEPA Program
Aflac
Group ID: M4X48
Phone: 1-800-992-3522
Aflac Enrollment
Globe Life
Group ID: N/A
Phone: 1-303-717-8122
Globe Life Enrollment
MetLife (Voluntary Benefits)
Group ID: 228995
Phone: 1-855-862-3912
MetLife Voluntary Benefits